Reset Password

my.kangaweb.com Password Reset Facility

Welcome to the my.kangaweb.com Password Reset Facility. This facility will reset your my.kangaweb.com login password and email a new password to the contact email address that we have on record for your web hosting account. After your my.kangaweb.com password has been reset, you will then be able to access my.kangaweb.com to reset any additional passwords, update your contact details and so on.

NOTE for Email (POP) Users: Please contact your website administrator if you are having difficulties with your email account. Your website administrator can reset your password for you, or run the POP Diagnosis Tool (to troubleshoot any access problems you are having), via my.kangaweb.com -> Control Panel -> Email Management.

In order to use this facility, you will need to provide information relating to your web hosting account so that we can verify your identity. Specifically, you will need to provide the following items:

  1. Your domain name e.g. yoursite.com;
  2. Your customer reference number OR one of your recent invoice numbers;
  3. Your customer contact email address OR the account holder's name

Please complete the form below then click on the 'Reset Now!!' button to validate the information. If the details that you enter match the current details that we have on record for your account, the password will be reset and sent out to you (at the contact email address we have on record for you).


Item 1 (Required)
What is the Domain Name for your Account (e.g. yourdomain.com)?
Item 2 (One Required)
What is your Customer Reference Number?
What is a recent Invoice Number for your Account?
Item 3 (One Required)
What email address do we have on record for you?
What is the full name of the Account Holder that we have on record?